Performance Evaluation in Public Administration: Changing Diagnosis

AbstractTwo decades after the introduction of service classification in earthly concern service, the Law 10/2004, of March 22th, turned an important rapscallion in the Public Administration Reform, creating the Performance Evaluation integrate System (SIADAP). The former system was accused of lack of reliability, in view of results obtained. Regardless of the causes for the problem ? the model itself or its inadequate implementation ? and after years of impasse, it seemed impossible to separate the resultant role from the relegation of the system and resorting to a new model that would tell credibility of evaluation credits, finally allowing accurate oversight of the workers veritable performance, crucial for developing of an effective human resources strugglement policy. The SIADAP has followed a new perspective, adopting the management by objectives method, guided by the exploit of pre-determined working goals. The objectives should function as optimizers of the workers motivation, stimulating their active participation, therefore enhancing the quality of the services and the organisation?s productivity. Presently at an implementation stage, it seems pertinent to analyse the system, its functional parameters and components, assessing strong and worn down points, anticipating its reformulation, already announced by the government to take focalise next year.



This model presents advantages and handicaps, and it will be essential to manage its balanced execution, which may act as a apology for both rights and duties of the workers, as well as for the major guidelines of administrative activity, promoting an attitude of constructive accountability by the working individual, as part of an effective and productive organisation pursuing in the public eye(predicate) interest.

Performance Evolution in Public ServicesIntroductionThroughout the last decades, the corporal sector has become a stage where successive subversive transformations took place, increasing productivity through process and working methods value and cost optimization, allowing the management of resources with significant effectiveness. The fierce competition experienced in...

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